top of page

We're hiring!

Customer Service Representative

We are looking for a highly motivated Customer Service Representative to join our gaming zone. The ideal candidate will have excellent communication skills, high energy, and the ability to provide excellent customer service to our clients. The candidate should be comfortable with handling complaints, demonstrating gaming skills, and ensuring safety in the gaming zone. The candidate should have basic sales skills and be able to read and communicate in Basic English, Hindi, and the local language.

Bangalore

Job Location

Job Type

Full-time

Experience

8+ Years

Key Responsibilities & Deliverables

  • Greet customers as they enter the gaming zone and assist them in finding the games they are interested in

  • Provide excellent customer service by answering customer inquiries, resolving complaints, and maintaining a friendly demeanor

  • Demonstrate gaming skills to customers and explain gaming rules and techniques

  • Ensure the safety of customers in the gaming zone by adhering to all safety regulations and monitoring the activities of customers

  • Suggestive selling to customers and achieve sales targets

  • Maintain the cleanliness and upkeep of the gaming zone

  • Train and guide new employees on customer service, complaint handling, and gaming skills

  • Keep up-to-date with gaming trends and developments in the gaming industry

  • Complete other tasks assigned by the management team

Other Open Positions

Supervisor/Team Leader/Duty Officer

We are seeking an experienced and driven Supervisor - Operations to join our gaming zone team. The ideal candidate will have a minimum of 5 years of experience in the related industry, with at least 2 years of experience as a team leader level.

Start Now

Party Coordinator/ Event Coordinator/ GRE

We are seeking a highly motivated and enthusiastic Party Coordinator to join our gaming zone team. The ideal candidate will have excellent communication skills, strong customer service skills, and a passion for gaming.

Start Now

Guest Relationship Officer (Cashier)

We are seeking a Guest Relationship Officer to join our gaming zone team. The ideal candidate will have excellent communication skills, strong customer service skills, and a passion for gaming.

Start Now

Skills & Requirements

  • Minimum 12th pass

  • Basic sales skills

  • Excellent communication skills in Hindi and the local language

  • Ability to read in English

  • High energy and positive attitude

  • Comfortable with handling complaints and providing excellent customer service

bottom of page